Introduction
At Platinum IT Technologies, we are committed to protecting your privacy and ensuring the security of any information you share with us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
Last Updated: September 1, 2025
Our Cookie Policy
Important: Platinum IT Technologies does not use cookies, tracking pixels, or any other form of persistent tracking technology on our website.
What This Means for You:
- No browser cookies are stored on your device
- No tracking of your browsing behavior
- No third-party analytics cookies
- No advertising or marketing cookies
- No session tracking or fingerprinting
Why We Don't Use Cookies:
- We respect your privacy and browsing freedom
- We believe in transparent, cookie-free web experiences
- We don't track user behavior for marketing purposes
- We focus on providing quality services, not data collection
Information We May Collect
We only collect information that you voluntarily provide to us:
Contact Information:
- Name (when you contact us)
- Email address (when you send inquiries)
- Phone number (when you provide it)
- Company information (for business inquiries)
Service-Related Information:
- Project requirements and specifications
- Technical details about your IT infrastructure
- Business needs and objectives
- Preferred contact methods and times
Important Notes:
- We do not collect any information automatically
- We do not track your IP address or location
- We do not use web analytics tools
- We do not collect browser or device information
- All information is provided voluntarily by you
How We Use Your Information
We use the information you provide solely for legitimate business purposes:
Communication:
- Respond to your inquiries and questions
- Provide information about our services
- Discuss potential projects or partnerships
- Follow up on business discussions
Service Delivery:
- Provide IT consulting and cloud management services
- Develop custom software solutions
- Offer technical support and guidance
- Complete agreed-upon projects
Business Operations:
- Maintain business records
- Comply with legal and regulatory requirements
- Improve our services based on client feedback
- Manage client relationships professionally
Information Sharing and Disclosure
We are committed to protecting your privacy and do not sell, trade, or rent your personal information to third parties.
We Will Share Information Only:
- With Your Consent: When you explicitly agree to share information
- Legal Requirements: When required by law or legal process
- Business Protection: To protect our rights, property, or safety
- Service Providers: With trusted partners who help deliver our services (under strict confidentiality agreements)
We Will Never:
- Sell your personal information
- Share your information for marketing purposes
- Rent your contact information to other businesses
- Use your information for unsolicited communications
Data Security and Protection
We take the security of your information seriously and implement appropriate technical and organizational measures:
Security Measures:
- Secure communication channels for all client interactions
- Encrypted storage of sensitive information
- Regular security assessments and updates
- Access controls and authentication procedures
- Secure backup and disaster recovery procedures
Cloud Security:
- All client data stored in secure, compliant cloud environments
- Industry-standard encryption for data in transit and at rest
- Regular security audits and compliance checks
- Multi-factor authentication for all systems
Your Rights and Choices
You have several rights regarding your personal information:
Access and Control:
- Access: Request information about what personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data in a structured format
Communication Preferences:
- Opt-out: Unsubscribe from any communications at any time
- Control: Choose how you want to be contacted
- Frequency: Specify how often you want to hear from us
How to Exercise Your Rights:
Contact us directly using the information provided below. We will respond to your requests promptly and in accordance with applicable privacy laws.
Third-Party Websites and Links
Our website may contain links to third-party websites or services. This Privacy Policy applies only to Platinum IT Technologies.
Third-Party Sites:
- We are not responsible for the privacy practices of third-party websites
- We encourage you to review the privacy policies of any third-party sites you visit
- Links to external sites do not constitute endorsement
External Services:
- Our website uses external services for fonts (Google Fonts) and icons (Font Awesome)
- These services may have their own privacy policies
- We do not control or monitor these third-party services
Children's Privacy
Our services are intended for business and professional use. We do not knowingly collect personal information from children under 18 years of age.
Our Policy:
- We do not target our services to children
- We do not knowingly collect information from minors
- If we become aware of collecting information from a child, we will delete it immediately
- Parents or guardians may contact us regarding their child's information
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
How We Notify You:
- Updated privacy policy will be posted on this page
- Revision date will be updated at the top of the policy
- Significant changes may be communicated via email
- Continued use of our services constitutes acceptance of changes
Review Our Policy:
We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Contact Details:
- Email: www@platinumit.tech
- Phone: +61 493 510 631
- Address: Sunshine Coast, Queensland, Australia
Response Time:
We will respond to your privacy inquiries within 5 business days and address any concerns as quickly as possible.