Our Commitment to Accessibility
At Platinum IT Technologies, we are committed to ensuring our website is accessible to everyone, including people with disabilities. We strive to provide a positive user experience for all our visitors and comply with relevant accessibility standards and guidelines.
Effective Date: September 1, 2025
Last Updated: September 1, 2025
Accessibility Standards
We are committed to complying with the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities.
WCAG 2.1 Principles
- Perceivable: Information and user interface components must be presentable to users in ways they can perceive
- Operable: User interface components and navigation must be operable
- Understandable: Information and the operation of user interface must be understandable
- Robust: Content must be robust enough to be interpreted reliably by a wide variety of user agents
Accessibility Features
Our website includes several features to enhance accessibility:
Navigation and Structure
- Skip navigation links to bypass repetitive content
- Clear heading structure (H1, H2, H3 hierarchy)
- Descriptive page titles and link text
- Logical tab order for keyboard navigation
- Consistent navigation across all pages
Visual and Design
- High contrast color schemes
- Support for browser zoom up to 200%
- Readable font sizes (minimum 14px)
- Alternative text for all images
- Consistent visual hierarchy
Technical Features
- Semantic HTML structure
- ARIA landmarks and labels where appropriate
- Keyboard accessible forms and controls
- Screen reader compatible content
- Reduced motion support for animations
Browser and Device Support
Our website is designed to work with a wide range of browsers and assistive technologies:
Supported Browsers
- Chrome (latest 2 versions)
- Firefox (latest 2 versions)
- Safari (latest 2 versions)
- Edge (latest 2 versions)
- Mobile browsers (iOS Safari, Chrome Mobile)
Assistive Technologies
- Screen readers (NVDA, JAWS, VoiceOver)
- Braille displays
- Screen magnification software
- Speech recognition software
- Alternative input devices
Known Limitations
While we strive for full accessibility, some legacy content or third-party content may have limitations:
Current Limitations
- Some embedded videos may not have complete captioning
- Third-party forms or widgets may not be fully accessible
- Some legacy PDF documents may not be fully accessible
- Complex data tables may require additional screen reader support
Continuous Improvement
We regularly audit our website and work to address any accessibility issues. If you encounter any barriers, please contact us so we can improve our accessibility.
Report Accessibility Issues
We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Contact Methods
- Email: www@platinumit.tech
- Phone: +61 493 510 631
- Subject Line: Please include "Accessibility Feedback" in your email subject
What to Include
- The specific page URL where you encountered the issue
- Description of the accessibility barrier
- The assistive technology you are using (if applicable)
- Screenshots or additional details that may help us understand the issue
Response Time
We will acknowledge your feedback within 2 business days and work to resolve accessibility issues within 10 business days where possible.
Accessibility Resources
For more information about web accessibility and your rights:
Australian Resources
Testing Tools
Our Accessibility Policy
Platinum IT Technologies is committed to ensuring our website and services are accessible to all users. Our accessibility policy includes:
Regular Audits
- Monthly accessibility audits of our website
- Annual comprehensive accessibility review
- User testing with people with disabilities
- Continuous monitoring for accessibility issues
Training and Awareness
- Regular accessibility training for our team
- Accessibility considerations in all web development projects
- Collaboration with accessibility experts
- Staying current with accessibility best practices
Legal Compliance
We comply with Australian accessibility requirements including the Disability Discrimination Act 1992 and relevant web accessibility standards.
Alternative Formats
If you need information in an alternative format, please contact us:
Available Formats
- Large print versions
- Braille documents
- Audio versions
- Simplified language versions
- Easy-to-read formats
Request Process
Contact us with your format requirements and we will work to provide the information in your preferred accessible format.